You probably recognise at least three of these
- Your bank feed connected twice at some point, and nobody ever untangled the duplicates.
- Transfers between your own accounts are sitting in the P&L as income.
- Sales tax you collected is counted as revenue — so you're taxed on money that belongs to a state.
- Amazon, Shopify or TikTok payouts land as a single line called "Sales", with the fees invisible.
- Your accountant asks for something and you hope they don't look too closely.
- The reconciliation screen has an "undeposited funds" balance nobody can explain.
None of this means you did something stupid. It means your books were set up by someone who had never seen a settlement report — which describes most bookkeepers, because e-commerce is genuinely different from every other kind of business.
How the cleanup runs
- Free 48-hour diagnostic. You give read-only access to QuickBooks. We send back a written memo: what's broken, roughly what it's costing you, and how many months need rebuilding. Yours to keep whether you hire us or not.
- A fixed quote, before any work starts. No hourly meter running across a messy file. You know the number, and it doesn't move.
- We rebuild oldest month first. Bank activity recategorised, settlements split into their real components via A2X or Link My Books, duplicates purged, transfers unwound, sales tax moved to a liability account where it belongs.
- Every account reconciled to its statement. This is the step that separates "looks finished" from "is finished".
- A written summary at the end. What was wrong, what changed, and which judgment calls we made — so your tax preparer isn't guessing and neither are you.
What it costs
Minimum engagement $1,200. Quoted as a fixed price after the free diagnostic, so you approve the number before anything begins. A typical year of backlog takes two to four weeks, delivered in weekly batches so you watch progress instead of waiting in the dark.
Straight answers
Do I have to get on a call?
No. Everything happens in writing — the diagnostic, the quote, the progress updates, the final summary. If you prefer email to meetings, you'll like working with us. It's how we work with everyone.
What if my books are really bad?
Then the diagnostic is more useful, not less. We've rebuilt multi-year backlogs. Messy is normal; we just need the raw material — bank and card statements, settlement reports, processor exports. All downloadable.
Do you keep my books afterwards?
Only if you want us to. Plenty of clients take the cleaned file and run it themselves or hand it to their CPA. If you'd rather it stayed clean, we do monthly bookkeeping month to month, no lock-in.
Whose QuickBooks is it?
Yours. Always. We work inside your file — you own it, you see everything, and you can revoke access at any time. We never hold your books hostage on our own subscription.
Find out what your books are hiding.
Free 48-hour diagnostic. Read-only access, a written memo back, no obligation and no call.
Email us — takes 30 secondsNo sales calls. The whole process happens in writing.